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Right of cancellation


The following cancellation policy is exclusively for consumers pursuant to §6.22810 Lithuanian Civil Code (LCK). You may cancel your contract declaration within 14 days without statement of reasons in text form (for example letter, fax, email) or – if you receive the object prior to expiration of the term – by sending back the object. The term commences after receipt of this policy in text form, however not prior to receipt of the goods by the recipient (in case of reoccurring not prior to receipt of the first partial delivery) and also not prior to the fulfilment. Timely dispatch of the withdrawal or the object is sufficient to fulfil the term of cancellation The cancellation shall be addressed to:


UAB “A.G.E. Group”

Linkmenų str. 13, Vilnius

Tel.: (8 5) 265 37 35

E-mail.: info@agegroup.lt


Consequences of cancellation


In case of an effective revocation, the mutually received benefits are to be returned and possibly derived benefits (e.g. interest) are to be returned. If you are unable to return the received service in whole or in part or only in deteriorated condition, you must perform compensation of equal value. Upon delivery of the objects, this does not apply if the deterioration of the merchandise is only caused by examination of the object as would possible in a store. You can avoid the obligation or damage compensation by not using the object like your property and refrain form anything that might impair its value. Any merchandise eligible for shipping shall be returned at our risk. You must pay the costs of return shipment if the delivered goods correspond to those ordered and were in good, working condition upon arrival. Otherwise the return shipment is free of charge for you. Objects that cannot be shipped will be picked up. Obligations for compensation of payments must be fulfilled within 30 days. This period commences for you with the submission of your cancellation or the object, for us with its receipt. End of the cancellation policy. Special fabrications and special products, as well as unsealed software products are generally exempt from return.